In 2025, customers won’t just buy products—they’ll choose the ones they trust.
With privacy concerns, AI-driven decisions, and increasing competition, trust is becoming the ultimate differentiator for PMs who want to build lasting customer relationships.
So, how can product managers proactively build and protect trust in their products?
In our latest Patreon-exclusive article, part of the Roadmap to Mastery Collection, we explore:
- Why trust is now a product feature—not just a brand value.
- Actionable strategies to integrate trust into your product strategy.
- A case study on how transparency and ethical decision-making restored customer confidence and reduced churn.
What’s Inside the Full Article?
The biggest threats to customer trust in 2025—and how to avoid them.
How to use transparency, ethics, and value delivery to strengthen customer relationships.
The trust metrics PMs should track to measure success.
This is part of the Roadmap to Mastery Collection—available exclusively on The Product Way Patreon.
Don’t miss out—unlock the full article today: https://www.patreon.com/posts/patreon-building-123200260
Exclusive Access to Mastery
This post is part of the Roadmap to Mastery Collection, a premium series on The Product Way Patreon. As a Patron, you’ll gain access to:
- Weekly updates with strategies designed to help PMs thrive.
- Exclusive deep dives like this one on strategic influence.
- A growing library of frameworks, case studies, and actionable tools.
- 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers).
Subscribe today and unlock this article: https://www.patreon.com/posts/patreon-building-123200260
What’s your approach to building customer trust?